Apple stopped updating to the latest version 9.3 from any operating system or feed the old organs, and after the emergence of the problem said they are currently working to resolve them.
The US company said in a statement on its technical support site that the reason behind the problem is due to be updated to the new version requires the user to enter a "PID" Apple ID and password, and what has not entered, the user will not be able to use his computer.
Apple said that some EOS devices updated, including the iPhone 5 phones feed and before computers and ipad air and before, to the new 9.3 version requires the PID and password used to prepare the introduction of the machine in order to complete the software update.
And guided by corporate users who suffer from this problem to make some steps, such as logging into "Aaclaud" iCloud cloud service via a personal computer and attempt to retrieve the password, or through the iTunes application.
The Apple announced the 9.3 version of the EOS system operator Smart bodies by revealing her smart "iPhone SEI" iPhone SE and tablet computer "iPad Pro 9.7 has occurred" iPad Pro 9.7.
"IPhone OS 9.3" system and brings a host of new features, such as putting "Night change" Night Shift, which reduces the blue light on the screen in order to make the eye, as well as more secure than application notes Notes version, and the ability to century more than an hour Apple with a single device.
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